How do I request a change to my online store?

Request changes to your store in StudioBalfour.

The quickest way to make updates to your store is by submitting a Change Request in StudioBalfour.

1. Log in to StudioBalfour
2. Click Sales and Orders > Marketplace Store Setup
3. Once the Store Setup Summary page displays, look for the "Change History" link at the top of the page.
4. Choose a Change Type and enter specific details about the change be requested. It is important to be as thorough as possible in this section.

Once a change request has been submitted, please allow 48 hours (Monday - Friday) for this change to take effect. The status of your change request can be tracked by referencing the "Change History" tab. If you do not see the change take effect within 48 hours, please contact your Account Executive.