How to get smart quotes in Encore?

"That's a 'magic' shoe." wrong “That’s a ‘magic’ shoe.” right

Have you ever noticed that your quotes seem to look a little different when working between documents?  Some seem to face each other whereas others seem to go straight up and down?  The 'facing quotes' or (“)and (”)are smart quotes.  

windows To use the alt codes, hold down the alt key and type the four-digit character code on your numeric keypad (num lock must be activated).


mac os Where multiple keys are listed, type them simultaneously.


                                                    windows              mac os                 

'               straight single quote       '                             '                              

"              straight double quote      "                             "                             

‘               opening single quote     alt 0145            option + ]           

’               closing single quote       alt 0146            option + shift + ]              

“              opening double quote    alt 0147            option + [                           

”              closing double quote      alt 0148            option + shift + [