StudioWorks+ is "Unable to Launch Application"

Let's get you going! Sounds like we need to clear the cache.

Java collects temporary internet files while using StudioWorks+. On occasion, the cache will become full and you will get an "Unable to Launch Application" error. This message normally indicates that the cache is full and needs to be flushed/emptied. 

To clear cache for Windows:

Go to Start menu Windows > Configure Java > General Tab > Temporary Internet Files > View.

ClearCache Windows     Java Control Panel

Once the Java Cache View appears, highlight and delete all lines that mention Taylor or StudioWorks. Select the programs in the list and press the red X to delete the cache for the selected items.

If you are logging into StudioBalfour.com to launch StudioWorks+, use this alternative method to clear cache:  In the Window's Search field, type in %temp% and hit enter. The Temp folder that opens has a folder called StudioworksApplicationFolder. Delete it. In the same Temp folder find a folder named tpc. Delete it. Close the temp folder and relaunch Studioworks+.

To clear cache for Macs:

Go to System Preferences > Java > General Tab >Temporary Internet Files > View.

Mac Java Cache

Once the Java cache appears, highlight and delete all lines that mention Taylor or Studio Works.

Java Settings Mac   Mac Java Settings 2